SHIPPING AND HANDLING
If you place your order Monday through Friday by 2:00 pm EST (excluding holidays), it will ship the same day or next day. Orders placed after 2:00 pm EST or on holidays are shipped the next business day.
Orders placed on Saturday and Sunday will ship out the following Monday (excluding holidays).
If you have purchased or received a product directly from www.sassybottle.com and would like to return it, a refund can be issued within 14 days of purchase. Returned items must be in unwashed, undamaged, and unused condition. To initiate a return, please reach out to us at firstname.lastname@example.org and we will help you start the process.
Please allow 7-10 business days to process a return from the day that your items are received back in our warehouse. Unfortunately, the refund amount does not include shipping fees.