SHIPPING AND HANDLING

If you place your order Monday through Friday by 2:00 pm EST (excluding holidays), it will ship the same day or next day. Orders placed after 2:00 pm EST or on holidays are shipped the next business day. 

Orders placed on Saturday and Sunday will ship out the following Monday (excluding holidays). 

RETURNS

If you have purchased or received a product directly from www.sassybottle.com and would like to return it, a refund can be issued within 14 days of purchase. Returned items must be in unwashed, undamaged, and unused condition. To initiate a return, please reach out to us at wecare@sassybottle.com and we will help you start the process.   

Please allow 7-10 business days to process a return from the day that your items are received back in our warehouse. Unfortunately, the refund amount does not include shipping fees.